MOTOSURF REGISTRATION
PREVIEW THE LIMITED WARRANTY, THEN FILL OUT THE FORM BELOW TO REGISTER YOUR MOTOSURF PRODUCT.
MOTOSURF STANDARD LIMITED WARRANTY
ACTIVATED AT TIME OF PURCHASE
Your MOTOSURF is a high-performance product and should be handled accordingly.
Proper handling and care must be taken to ensure MOTOSURF’s intended performance.
Unexperienced and untrained riders should only use MOTOSURF products under properly trained supervision.
Authorized distributors provide a Standard Limited Warranty for 13 months from the date of purchase for new products. Please contact your local distributor for warranty arrangements in your territory. Your warranty is automatically activated at the time of purchase of your MotoSurf board.
You may locate authorized distributors and/or service centers by visiting MOTOSURF.COM
Distributors ONLY warrant MOTOSURF products purchased from an authorized dealer and with an original purchase receipt.
All warranties are limited to a single original owner on the purchase of new and current products directly from an authorized dealer.
Closeouts, Discontinued and Secondary sales of any kind including “like new” or “out of box” products are not eligible for warranty consideration.
This warranty gives the consumer specific legal rights, and those rights may vary from place to place. Ask your Local Distributor for the warranty period in your region by calling their service center.
WARRANTY EXCLUSIONS AND LIMITATIONS
Conditions may exist outside of MOTOSURF’s control, which may exclude or limit the scope of the warranty statement.
The following are NOT covered under the MOTOSURF Limited Warranty:
- normal wear-and-tear of any component, motor, or the surfboard;
- damages caused by defects in materials, components, or parts not supplied by MOTOSURF;
- damages or needed adjustments caused by items that are added, altered or changed after the board leaves the possession of MOTOSURF, as well as any modification, alteration, unauthorized repair or replacement of components, motor or surfboard after the retail owner takes possession of same;
- damages caused by accident (including impacts and collisions with any object), neglect, negligence, mishandling, abuse or misuse, or alteration, including any damages caused during transportation of the MOTOSURF motorized surfboard;
- loss or damage, for any reason, that is caused by accidental release and sinking of the unit;
- damage caused from flooding an O-ring sealed or water-tight area;
- damages caused by heat, fire, explosion, or freezing (including the failure to perform proper winterization or preparations for storage;
- damages caused by exposure to excessive temperature, extended sunlight, material interactions, deteriorating chemicals or fumes;
- damages resulting from vandalism, theft, loss, abuse or tampering and lack of maintenance– damages caused by lightning, hail, rain, flooding, wind, sand, floods or other environmental or natural conditions or Acts of God;
- damages caused by cleaning products not specifically approved by MOTOSURF;
- damages due to insufficient or improper maintenance;
- conditions resulting from the use of the board for anything other than recreational purposes;
- any material, component or part of the board that has a warranty period and/or conditions as specified by the producing entity which differs from the general MOTOSURF™ warranty statement;
- damage or injury resulting from failure to comply with recall notices or requests from MOTOSURF to repair the board or its components;
- parts replacement performed by someone other than the official Distributor Service Center or to any product that has been altered or modified so as to change its intended use;
- failure to properly maintain and care for the board and its components in accordance with the instructions found within this Owner’s Manual;
IMPORTANT WARRANTY POINTS
- This product is designed and intended for personal recreational use only!
- This product is not warranted for commercial or rental use!
- Repair work or delivery of a replacement does not extend or renew the warranty period.
- Warranty shall automatically be void if the damage is a result of non-original parts
- Freshwater cleaning after every saltwater use is a must to maintain any warranty coverage.
- Do not leave, keep, or store board (or battery) in any direct sunlight or high heat environment.
- Heat damage from improper storage is not covered under warranty.
MOTOSURF OWNER AGREEMENT
I agree NOT to undertake any of the following actions and understand that doing so will void and nullify the MOTOSURF Warranty.
I WILL NOT:
1. Transport the MOTOSURF board with the battery inside over long distances.
2. Attempt to stop running motor with any tools or part(s) of the human body.
3. Interfere with the motor’s construction.
4. Use a battery other than the one provided by the manufacturer to operate the motor.
5. Use a charger other than what is specified by the manufacturer.
6. Charge the battery while the motor is running.
7. Charge the battery when the moto-key is installed and the LED on the control handle is ON.
8. Charge the battery when the board is in the water.
9. Allow water to enter the charging connector.
FILL OUT THE FORM BELOW TO REGISTER YOUR MOTOSURF PRODUCT.